Senior Product Designer

Design · Richmond, Victoria
Department Design
Employment Type Full Time
Minimum Experience Mid-level

Big things are happening here at 99designs - we have already made big strides with scaling our engineering team and now we are partnering with our design team to compliment that growth!

First, let me go into who 99designs are
99designs is a global creative platform that makes it easy for designers and clients to work together to make designs they love. We bring opportunities to designers globally through design contests and direct project work, and we have a community of designers located in 192 countries.  

Why join now?
We are now entering another exciting period of growth with our acquisition by Vistaprint.  What are they all about? They’re a friend to small businesses & well... they’re all about printing! Such as custom ordered marketing collateral, coming together with our global creative community means bringing beautiful design to more people & an end to end printed service – it makes complete sense.

We will continue to do our thing, as we always have, but we now have greater resources to support and really drive our scaling. Also platform complexity creates interesting and substantial design challenges to solve, and there are individual growth opportunities that will continue into the future.

The challenge
We're a two-sided marketplace that connects people who need design (clients), with talented creators and designers from all around the world to collaborate. These connections often lead to lasting relationships, and empower designers on the platform to work remotely, on their own terms. 

The Design team includes Product Designers and UX Researchers, who work across the end to end experience for both clients and creators. Each designer is embedded within a ‘Group’ who focus on key parts of the user journey: Exploration, Connection, Collaboration and Platform. You will be sitting within the Partnerships & Products team in the Connection Group.

In the Partnerships & Products team you’ll help us to systematically scale 99designs' product offerings. You’ll also support the ongoing relationships with our partners–namely; Squarespace, Square Online, + more–by looking for ways to improve the user experience across our integrations.

What is the role?
As a Product Designer you'll tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs for many – from the first time user to the sophisticated expert. Achieving this goal requires collaboration with Designers, Engineers, Support, Marketing and Product Managers throughout the entire design process – from pairing with UX Researchers, to creating user flows and wireframes to building out and validating UI prototypes with clients and designers. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product delights them.

Depending on your preferences and experience, your role might include some organic mentoring but with an overall heavy design focus; or perhaps if you’re really keen on leading people this could be a part of your career with 99designs, too. You tell us where your passions lie :)

A bit about the design responsibilities:

  • Consistently consider the holistic user experience and potential states (errors, successes, dead-ends) in their work, as well as helping conduct research and translating findings into design recommendations.
  • Proactively contribute to Design initiatives set by the Design team.
  • Demonstrated understanding of layout, typography and visual hierarchy. 
  • Use our style guide and previous Product Design work to represent the 99designs brand with a holistic consideration for the future of the product.

A bit about you:

  • Have 3+ years designing successful products/services, including responsive and transactional web apps.
  • Keen interest in collaborative design sessions, usability testing, user flows, wireframes, visual mockups, prototypes and working directly with engineers.
  • Experience working and collaborating in cross-functional teams (such as product managers and engineers).
  • Willing to work and collaborate in cross-functional teams (such as product managers and engineers) in an agile environment.
  • Fluency with visual and interaction and prototyping tools.
  • A good understanding of technical requirements and limitations of responsive web.
  • Experience leading design activities for designated project teams, including planning, scoping and research.
  • Ability to clearly rationalize and justify design work and champion the needs of users.
  • Communicate clearly to stakeholders: business, support and product management. 
  • Communicate complex ideas, goals and problems in an accessible way even to those unfamiliar with the project. In design conversations about their own work, keep discussions on-track and focused on delivering actionable next steps.
  • Contribute to the culture of the Design team by participating in other design-led projects, events and discussions, in order to spread design thinking and enthusiasm throughout 99designs and the wider design community.

Why 99designs?
We hold our values dearly - we believe in putting people first, and people helping other people to create their own success, that design has no borders, and that the journey should be fun. We want every person we engage with to be delighted with our service and experience. 

As we continue to scale, we are committed to building an inclusive and diverse team that reflects the communities in which we operate. We want people to feel like they belong and can bring their whole selves to work. Our aim is to continue to foster a collaborative environment with a keen focus on innovation, growth and ownership. 

We are on the journey to diversity - very transparent with our progress, and open to employee feedback. We believe that welcoming, supporting, and celebrating people from all experiences and backgrounds will enable them to build a stronger and more creative environment on our platform and within our own teams. Below are some of the things we do to support our people.

We have a culture of workplace flexibility
Some people work remotely, some people have start and flex finish times, we have part-time workers (4 day weeks, 9 day fortnights)... the common thread between it all is that it’s unique to each person's needs. Some people have joined with flex needs in their contract, and others have changed as their life and circumstances have! Some people are parents, some are studying at uni - it’s all about what your individual needs may be and how we can support you. 

Support for working parents 
In addition to flexibility to help make the juggle work for you, we have a paid parental leave policy to support new parents. We provide 6-14 weeks of company primary paid parental leave, depending on your tenure, which can be accessed part time, or however suits you. For secondary carers we offer 4 weeks of company paid parental leave which can also be accessed part time. This is all paid in addition to government funded paid parental leave. We are also proud to have had a 100% return to work rate to date!

+  heaps more, this is just the tip of the iceberg when it comes to the WHY!

Next steps
Apply, say hi!

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  • Location
    Richmond, Victoria
  • Department
  • Employment Type
    Full Time
  • Minimum Experience